The Centre for Socio-Eco-Nomic Development provides technical assistance in the design and implementation of capacity-building and institution development programmes. The Centre's resources can be scaled to large or small projects, in a variety of cultural settings. CSEND currently offers the following service products within its core competency areas (see Programmes & Services above) to its partners:

• Strategic planning and policy implementation, including design of an overall institution development strategy and plans for implementation
• Organisation development focusing on effectiveness and efficiency improvements and on strengthening both the management and delivery capabilities of public institutions
• Distance learning and use of multimedia learning technologies
• Management and leadership development programmes
• Overseas fellowship programmes, including placement within existing and custom-tailored programmes
• Internships at relevant public and private sector organisations in Europe and North America
• Recruitment of qualified experts for training and consulting assignments world-wide
• Evaluation and management audits of programmes and functions of public administrations and public enterprises

Research

CSEND conducts independent research projects on topics related to:

•   public administration performance
• management and organisation development
• quality management systems
• training methodology
• International negotiations
• Environmental Conflict Resolution
• Social Capital
• Large and Complex system change
• Research and publications promote innovative approaches and the development of new paradigms in the field of applied social science. The Centre's research coordination facilitates cross-border joint research programmes and academic exchange programmes.

Some recent examples:

Research on the effectiveness of interface management of the in-service training function in the central administration of Bern, Switzerland.

A cooperative study of the effectiveness of training in the public administrations of 14 central governments, for the International Institute of Administrative Sciences, Brussels.

A World Bank survey of client satisfaction concerning Tunisia, Ivory Coast and Mali, with a focus on the effectiveness of the World Bank's loan programmes, Washington.