Quality Assurance
Saner, R., & Yiu, L.,: ISO 10015: A Strategic Instrument in Human Capital Development, 2004.
In "Sound Governance: Policy and Administrative Innovations", 2004. Farazmand A. (ed.). Praeger.
Articles References
Article
This article includes several country reports on the use – or lack of it – made of ISO 10015, Quality management – Guidelines for training. It is not restricted to description alone, since the principal author argues against “ the party line ” which defends generic standards and advocates a sector-specific approach to training quality standards without which, he maintains, the customer may no longer shop at ISO.
Saner, R. "Quality Management in training , generic or sector specific?". (in German, French, Spanish), ISO Management Systems. Vol 2(4), 2002.
Brehm, K., Saner, R.;"Deutsches Stiefkind ISO 10015". Qualität und Zuverlässigkeit, 47 Jahrgang, Feb, 2002.